Ninth coffee free
Classic and proven. Buy nine, the tenth is free. Auto-tracked, so no stamps to forget.
Retainx for cafes
Turn the morning regular into a lifetime regular.
A coffee habit is the most valuable loyalty there is. Capture it from the first payment and protect it.
The retention problem
Cafes live and die on frequency. A regular who comes four mornings a week is worth far more than an occasional visitor, but most cafes have no idea who their regulars are or when one quietly stops coming. A paper punch card gets lost and tells you nothing. Retainx tracks visit frequency automatically and flags the regular who skipped a week, so you can pull them back before the habit breaks.
Three programs we set up for a cafe
Pre-built and ready to launch. Adjust the rules to fit your margins.
Morning streak
Visit five mornings in a week and get a free pastry. Rewards the habit you want to build.
Bean club
Frequent visitors get first access to new roasts and members-only tasting mornings.
Messages your customers actually read
Sample WhatsApp messages, ready for Gupshup template approval. Personalised by AI to each customer.
Lapsed regular
Hi Hana, the corner table missed you this week. Your flat white is one tap away, and your next one is on us if you come by before Friday.
Streak nudge
Morning, Theo. Three visits this week. Two more and the croissant is free. The espresso machine is warm.
New roast
Hi Ines, a new single-origin just landed. Members taste it first, this Saturday, no charge. Want me to hold a cup?
Weekend pull
Hi Pablo, slow Sunday brewing here. Bring a friend and the second coffee is on the house till noon.
A sample insight from your first month
8 of your top 20 morning regulars have dropped from daily to twice weekly. A small streak offer could recover an estimated $1,400 a month.
Generate campaignCommon questions
My average ticket is small. Is this worth it?
Frequency is the whole game in a cafe. Even a small lift in weekly visits across your regulars compounds quickly. The free plan lets you test it.
Can customers use it without an app?
Yes. The loyalty card lives in WhatsApp and optionally in Apple or Google Wallet. Nothing to download.
How fast is enrollment?
A customer who pays by card or UPI gets a confirmation within 30 seconds.